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Privacy Policy

How True Apparel collects, uses and protects your personal information, consistent with the Australian Privacy Principles.

What we collect

We collect information you provide when you place an order, create an account, subscribe to our newsletter or contact us — such as your name, email, shipping address, phone number and order details. We also collect basic analytics about how the site is used.

How we use it

We use your information to process and deliver orders, provide support, manage your account, send updates you have opted in to, and improve the site. We do not sell your personal information.

Sharing

We share information only with the service providers needed to run our business — payment processors, production partners and couriers — and only as required to fulfil your order or where the law requires it.

Payment security

Payments are handled by trusted third-party providers. We do not store your full card details on our systems.

Your rights

You may request access to, or correction of, the personal information we hold about you, and you can unsubscribe from marketing at any time. Contact us to make a request.

Contact

Privacy questions can be sent to contact@trueapparel.com.au.